Local Web Sites 'Network' for War Coverage
by MJ Bear
April 3, 2003
The Internet was built on community. Remember when you first got online,
so many years ago? How often did you connect with your geographic community?
Not that often, huh? So why write an entire article about local Web sites defined in
geographic terms? Mostly because the Web and the way we use it have matured
since those early days of getting online at 14 baud.
It's not just the fact that Nielsen/NetRatings statistics show the top-rated
Web sites with audiences of 40 million to 50 million users a week. It's not
just that the average Web user spends 7˝ hours online each week, visiting
nearly 20 sites. And it's certainly not just the fact that the technology is finally working,
with most major sites being able to handle increased traffic the first few
days of the war with Iraq.
It's the fact that local print and broadcast online news operations have
matured into businesses that leverage all the resources available to them.
They are creating useful, informative and relevant experiences for their communities.
A New Broadcast Network
Take WRC-TV, aka NBC4, the network owned and operated station in Washington, D.C. market. The
Web site is run by the Internet Broadcasting
Systems network, which is an online media company operating 64 local TV station
sites. Traditional broadcast affiliate models don't come into play with this
network. The breakdown is purely by ownership, not primetime programming.
For media companies looking to leverage resources, the Internet allows and
encourages these types of allegiances. IBS Founder and President Reid Johnson
says most IBS stations have only one or two Web staffers on-site but rely on
the 100 or so editorial people working for the network to help supplement
local coverage. This model has become especially important for stations' war
coverage. "We have clearly seen two areas satisfying the editorial: local
angle and deep background," said Johnson.
For an international story on the scale of the war with Iraq, IBS can provide
stations with extended coverage they can't easily create on their own. That
means local staffers can concentrate on local content. Johnson said, "What
we're finding in this first week of the conflict… is how the local stations
are using the Web sites to tell the local angle of the conflict." While IBS
is one example of the new, strategic relationships being formed to create better and
deeper online content, it's not the only example.
AP Multimedia: Letting Local Do Local
At the Times Herald-Record, local
coverage is mixed with national and international features from the Associated Press.
While there are only two Web staffers at the New York Hudson Valley region's
site, online content coordinator Erik Gliedman believes using syndicated content
is an effective way to serve the audience. "The multimedia content from AP
is hard to find in a nice package anywhere else," Gliedman said. "We really
don't have the manpower or resources to create multimedia packages like this
in-house, so this is a big help for us."
While users technically move off a local site to access the AP content; the
navigation, look and feel is still in place. AP is providing a classic network
service to its members. AP Digital Executive Producer Mark Cardwell believes
it's easier for the wire service to repackage photographs into multimedia
slideshows and deliver them to hundreds of sites than to have hundreds of
local producers repackaging the same pictures.
"We have the resources," he said. "Members can cover their community and
get their local angles and do things only they can do and let us do what we
can do."
Cardwell's thinking is right on. He's taking the classic network-affiliate
syndication model and applying it online. The key to success is how local
sites package the material with their original content.
Public Radio Experience
Mixing programming from a variety of sources has been happening on public
radio sites for several years. National Public Radio and Public Interactive,
a for-profit service provider for the public broadcasting online community,
provide news resources and other services for local station sites.
Mixing the various resources helps local sites like WBUR.org create unique experiences, even with
content that dozens of other stations use. Economies of scale like this will
help the smaller local Web sites stay alive. They will be able to compete
with fewer resources, but still provide comprehensive coverage for targeted
audiences.
Meet Me in St. Louis
| Extra help enables producers, such as those at STLtoday.com, the St. Louis Post-Dispatch's
online arm, to flex their creative muscles. The Internet team takes pictures
sent back by Post-Dispatch photographer Andrew Cutraro and creates multimedia
galleries. Prior to the war, journalists gathered audio postcards from soldiers
in Kuwait. The online team, with nine staffers in all, combined the audio
with pictures and biographical information to create unique, multimedia Web
experiences for users.
Improving usability is also important for sites. Kurt Greenbaum, STLtoday.com's
online news director, said his staff created a special gallery of Post-Dispatch
correspondent Ron Harris's reports because of user demand.
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What Can the Big Sites Do?